Prepaid Card Directory Assistance

How do I use Prepaid Card Directory Assistance?

Prepaid Card Directory Assistance gives you immediate access to 411 white pages information for phone numbers within the United States, Puerto Rico and Canada. To use Directory Assistance, simply dial the access number on the back of your card, enter your PIN and select Directory Assistance from the menu options (usually option 3). An operator will answer your call and look up the telephone number of the party you wish to call for one flat fee. Information is available for phone numbers within the United States, Puerto Rico, and Canada only. If you are calling from a pay phone, an additional surcharge will apply. The operator is unable to connect you to another phone number.

Select Verizon Prepaid Long Distance Phone Cards offer Directory Assistance. To find out if your card offers this feature and to learn about any applicable fees call the Customer Service number located on the back of your card.