Long Distance Prepaid Phone Cards - Questions

What are Verizon Long Distance Prepaid Phone Cards?

Verizon Long Distance Prepaid Phone Cards make it simple and convenient to keep in touch. When you buy a Verizon Long Distance Prepaid Phone Card, you purchase affordable calling time that you can use at home or when you are away.

How do I make a call?

To place a call from the United States, Guam, Puerto Rico, Saipan and the U.S. Virgin Islands, simply dial the access number on the back of your card, select English or Spanish and enter the PIN when prompted. When you hear the menu options, press 1 to make a call and then dial the area code and phone number you wish to call.

How can I find out how many minutes are available on my card?

When you dial the number to which you are calling, a message will alert you as to the number of minutes available on your card for that call. You can also dial the access number on the back of your card, enter your PIN and follow the menu options (usually option 5) to check your balance.

How do I know the rate per minute to place a call?

You can dial the access number located on the back of your card, enter your PIN and follow the menu options for rate information.

Can I use my card from a payphone?

Yes, most Verizon Prepaid Long Distance Phone Cards allow calling from a payphone. You will be charged an additional surcharge when placing these types of calls. For the current payphone surcharge, call the Customer Service number located on the back of your card.

Can I make more than one call without dialing my access number again?

Yes. After you’ve completed one call you may continue using your card by pressing the # key twice. You will be returned to the main menu and you may immediately continue to use your card.

Does my card expire?

You can find out if and when your card expires by pressing Option 5 from the main menu.

Can I call a domestic toll-free number using my card, even from an international location?

Yes, you can call most 800 numbers with your prepaid phone card. You will be charged the regular per minute rate for a call. For example, if you are calling within the U.S., you will be charged the state-to-state domestic rate. If you are calling from an International location you will be charged the rate for calls from the country from which you are calling to the U.S.